MeFree LLP (‘We, MeFree”) are committed to protecting and respecting your privacy. At MeFree, your privacy is our priority. We understand that your personal information is important to you, and it’s equally important to us.
This Privacy Policy explains how we handle your personal data when you access and use our websites, shop online or utilise any other service we offer (collectively, “Services”). It covers what information we collect, how we use it, who we share it with, and your rights regarding your data. By using the Services, you agree to the collection and use of your information and data in accordance with this Policy.
This Policy doesn’t apply to third-party websites or services, even if they appear branded as MeFree or provided on our behalf. Always check their Privacy Policies before sharing any information.
1. Information we may collect from you during your visit to our website
We value the trust you place in us and want to be transparent about how we handle your information. Here’s how we collect and process data:
• Information you share with us:
When you engage with mefree.com, whether by filling out forms on our site or communicating with us via phone, email or other means, you provide us with information. This can include details you submit during registration, subscription, product searches, order placements, participation in discussions or social media activities, entry into competitions, promotions or surveys and when reporting issues with our Website. The information you share may encompass your name, address, email address, phone number, financial and credit card details, as well as personal descriptions and photographs.
• Information we automatically collect:
During your visits to our Website, we automatically gather technical details such as your Internet protocol (IP) address, login information, browser type and version, time zone settings, and operating system details. We also capture information about your visit, including URL clickstreams, products viewed or searched for, page response times, and interactions like scrolling, clicks, and mouse-overs. This helps us enhance your experience and troubleshoot any issues you may encounter.
• Information from other sources:
In addition to the data you directly provide, we may receive information about you from other MeFree operated services. We’re committed to informing you when we collect such data, making it clear that it may be combined with information from this Website. We collaborate with third parties like business partners, technical and delivery service providers, advertising networks, and analytics providers, who may also share information about you. Rest assured, we handle all shared information responsibly and with the utmost care. Your privacy matters to us, and we continuously strive to uphold the trust you place in mefree.com.
2. Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
3. How we use your Information
At MeFree, we understand that your personal information is important, and we want to be clear about how we use it. When you register with us, reach out with feedback or questions, request information, or use specific features on our Website and services, we may ask for information that helps us identify and connect with you. This information, referred to as “Personal Information” or “Personal Data,” includes identifiers such as your name, physical address, and email address.
MeFree uses the collected data for various purposes:
• To provide and maintain the Service;
• To notify you about changes in our Service;
• To allow you to participate in interactive features of our Service when you choose to do so;
• To provide customer care and support;
• To provide analysis or valuable information to enable us to improve the Service;
• To monitor the usage of the Service; and
• To detect, prevent and address technical issues
4. How we disclose or share your Information
MeFree does not sell, trade or rent your Personal Information to others, except in the limited ways outlined in this Privacy Policy.
We may share your information with selected third parties, including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
• Analytics and search engine providers that assist us in the improvement and optimisation of our Website.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If MeFree LLP or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of supply and other agreements; or to protect the rights, property, or safety of MeFree LLP, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Please be aware that any third party’s use of your information is governed by their respective privacy policies, not this Policy. The privacy practices of third parties are not subject to our control, and MeFree is not responsible for the policies and practices of third parties.
We may also be required to disclose your information in response to a lawful and enforceable request by law enforcement, judicial body, or other public authorities, or in connection with a legal obligation. In such instances, we will disclose your Personal Information upon receipt of a court order, subpoena, or other lawful and enforceable process, or where otherwise required by law.
We reserve the right to report to law enforcement any information – including Personal Information – related to the use of our Services used to further any unlawful activity or activity we in good faith believe to be unlawful.
5. Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their Privacy Policies so you can understand the manner in which your personal information will be handled by these providers.
6. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country and/or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including your Personal Data to India and process it there. Your consent to this Privacy Policy followed by the submission of your information represents your agreement to that transfer. MeFree will take all steps reasonably necessary to ensure that your information/data is treated securely in accordance with this Privacy Policy and no transfer of your Personal Data will take place to any organisation or country unless there are adequate controls in place, including the security of your data and other personal information.
7. Analytics
We may use third-party services to monitor and analyse the use of our Services.
• Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits and other activities. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
• Google Search Console
Google Search Console offers insights into the online presence and helps improve search engine visibility. We use the platform to submit our product pages for indexing, ensuring that they appear in relevant search results. The Search Console also provides data on keyword performance, click-through rates, and impressions, allowing us to refine our content and enhance our website’s overall SEO strategy. Additionally, the tool highlights potential issues, such as crawl errors or mobile usability issues, enabling us to address them promptly and maintain a seamless user experience. By leveraging Google Search Console, we can optimize our online visibility, attract more potential customers, and enhance the overall performance of their digital storefronts. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
8. How long we keep your Information?
We keep your Personal Information to enable your continued use of MeFree’s Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by applicable law, as necessary to protect our rights and interests, or as otherwise communicated to you.
9. Cookies
To enhance your browsing experience, we utilize “cookies” and similar technologies that gather information about your activities on our website. Cookies, small text files stored on your computer, uniquely identify your browser and allow us to customize your experience, improving the overall functionality and efficiency of our Website and Services. Cookies, small data files with anonymous unique identifiers, are sent to your browser from our website and stored on your device. In addition to cookies, we utilize beacons, tags, and scripts to collect and track information, improving and analysing our Services. While you have the option to instruct your browser to decline all cookies or notify you when a cookie is being sent, please be aware that refusing cookies may limit your ability to use certain parts of our Service.
Here are some examples of the types of cookies we use:
• Session Cookies: Essential for operating our Service.
• Preference Cookies: Remember your preferences and various settings.
• Security Cookies: Employed for security purposes.
Third-party service providers, partners, advertisers, and other companies may also use cookies to collect information and track behaviour, delivering targeted ads on our behalf or others. MeFree disclaims responsibility for the functioning of cookies placed by third parties on your device.
You may have control over which cookies or technologies your browser or mobile device accepts through your settings. However, disabling cookies may impact certain aspects of our Services. Please refer to your device manufacturer’s instructions to determine how to manage cookies, keeping in mind that it could affect your MeFree experience. Your privacy is important to us, and we encourage you to review our policy periodically for updates on how we handle and protect your information.
10. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
11. Your Privacy Rights
MeFree will ensure that you can exercise your rights pertaining to your Personal Information, including rights as provided by various data protection laws. MeFree therefore informs you that, where applicable under relevant law, you are entitled:
• to have access to your Personal Information upon simple request – that is, you may receive a copy of such data (if requested), unless such data is made directly available to you, for instance within your personal account;
• to obtain rectification of your Personal Information should it be inaccurate, incomplete or obsolete;
• to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law (the “right to be forgotten”).
• to withdraw your consent to the data processing without affecting the lawfulness of processing, where your Personal Information has been collected and processed on the basis of your consent;
• and
• to non-discrimination, as defined under relevant law, in the Services or quality of Services you receive from us for exercising your rights.
If you have any questions, would like to exercise any of these rights, or if you need any assistance with privacy related matters, please contact us as described in the “Contact Us” section below. We will take the necessary steps to respond to you as soon as possible.
12. Protecting your Information
At MeFree, we take reasonable and appropriate security measures to protect your information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction.
While we strive to make your information as secure as possible, no transmission system or data network can be guaranteed to be 100% secure. As a result, you acknowledge that there are data security and privacy limitations inherent to the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and MeFree cannot be guaranteed.
13. Children’s Privacy
Access to our Website is restricted to individuals who have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872. We explicitly refrain from seeking or gathering personal information from individuals below the age of 18. If, by any chance, you have provided personal information about individuals under the age of 18, you affirm that you possess the necessary authority to do so. Furthermore, you grant us permission to utilize the information in adherence to the terms outlined in this Privacy Policy.
14. Changes to our Privacy Policy
The most current version of our Policy is accessible on our Website at all times. We reserve the right to make changes to our Policy at any time and at our sole discretion. We encourage you to review the Policy from time to time to ensure that you are familiar with our practices, and aware of any changes.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
15. Contact Us
If you have any inquiries regarding this Privacy Policy, please feel free to reach out to us:
By email: info@mefree.com
By visiting this page on our website: Contact
We are here to address any concerns or questions you may have. Your privacy is important to us, and we appreciate your trust in MeFree.